Privacy Policy
Last updated: December 2024
1. Introduction
SheetPortal ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Google Sheets add-on and web application (collectively, "the Service").
2. Information We Collect
2.1 Google Account Information
When you install the add-on, we access:
- Your Google account email address
- Basic profile information (name, profile picture)
- Google Sheets data for sheets where you use the add-on
2.2 Portal Data
We store the following data to provide the Service:
- Portal configurations (columns, settings, branding)
- Row data that you choose to display in portals
- Client comments and file uploads
- Portal access tokens (hashed for security)
- Analytics data (page views, visitor counts)
2.3 Automatically Collected Information
- IP addresses and browser information
- Device type and operating system
- Usage patterns and feature interactions
- Error logs and performance data
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the Service
- Create and manage your portals
- Process payments and manage subscriptions
- Send notifications and updates
- Respond to support requests
- Analyze usage and improve user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: Companies that help us operate (hosting, payment processing, email delivery)
- Portal Viewers: Only the specific data you choose to share in each portal
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures:
- All data transmitted over HTTPS/TLS encryption
- Portal tokens are SHA-256 hashed before storage
- Database encryption at rest
- Regular security audits and updates
- Access controls and authentication requirements
- Secure cloud infrastructure (Supabase, Vercel)
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Portal data is retained until you delete it or close your account. After account deletion, we may retain certain data for legal compliance, dispute resolution, or legitimate business purposes for up to 90 days. Backup data is automatically purged within 30 days.
7. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Receive your data in a portable format
- Restriction: Request limited processing of your data
- Objection: Object to certain processing activities
To exercise these rights, contact us at support@sheetportal.com.
8. Google API Services
SheetPortal's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only request the minimum permissions necessary to provide the Service.
9. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and session management
- Remembering user preferences
- Analytics and performance monitoring
You can control cookie preferences through your browser settings.
10. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
11. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: support@sheetportal.com